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We created Canna Style with our customers in mind, and go to extreme lengths to ensure the quality of our products. However, we want to make sure you're satisfied with your purchase. We accept returns for unused products that don’t meet your requirements within 21 days of receipt.
You are responsible for paying the return shipping. Email us at info@shopcannastyle.com with your order # and we will email you the address to ship your return.
We do not refund your original shipping costs, only the product cost and any taxes paid.
We will email you once your return is received and processed.

What is your Return/Refund policy?

From date item was delivered:
 - Up to 7 days: We replace items that arrive broken or break within 7 days of delivery
 - 8 to 30 days: We issue a 50% discount to repurchase the item
 - 31 to 90 days: We issue a 25% discount to repurchase the item
*Please email info@shopcannastyle.com with your order number, photos of the broken piece, and photos of the carton and packing list if you have them

What is your Warranty for Breakages?

All orders $75 and up ship free within the USA. 
Most shipments are processed within 2 business days of order confirmation. 
For orders less than $75 or International orders, charges are calculated based on the total weight of your order. You will see the cost during check out before confirming your order.
We ship to North America, Australia, New Zealand, Great Britain and European Union (EU) countries, and are working on expanding this to cover Central and South America.

What is your warranty policy?

Are orders shipped discretely?

What is your return and exchange policy?

What is your shipping policy?

Can I cancel my order or add on items?

Why is my card declined?

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